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Privacy Policy

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information provided by customers. We constantly review our systems and data to ensure the best possible service is provided to our customers. We will investigate offences or unauthorized actions against our systems and data. The rights to all text, images, and other materials on this site are reserved to Project Reef LLC, unless otherwise noted. The use of stock content is authorized and obtained in accordance with copyright law. We will not sell, share, or rent your personal information to any third party or use your email address and contact information for unsolicited purposes. Any emails or mail sent by Project Reef will only be in connection with the agreed services and products. 

PRODUCTS

Descriptions for our different products may change at any time without prior notice. Please contact Admin@ProjectReef.com prior to purchasing the product(s) with any questions or concerns you might have regarding a specific item. We do not warrant that our products, descriptions, and/or contents of this website are error free. 

PRICING

Prices for all products are subject to change without prior notice. Project Reef does not offer price adjustments or price matching. For international orders, our prices do not include duty and tax fees that may be required, these fees are the responsibility of the customer. For wholesale pricing options please contact us at Admin@ProjectReef.com

PAYMENT OPTIONS

We do accept American Express, Visa, Mastercard, Discover Credit Card, and AfterPay payments via Shopify. We do not accept personal checks, money orders, direct bank deposits or PayPal.

SALES TAX

  • Sales tax will be added to purchases as necessary. Buyer shall be liable for any value-added sales, excise, use, customs, or other duties or taxes whether or not invoiced by Project Reef. 

VERIFICATION UPON SHIPPING

Please make sure that you are using the same contact information and billing address as it appears on your payment statements. If your information is not consistent and does not match with what you submitted, your order could be delayed or cancelled.

When submitting a shipping address, please make sure the information you entered is correct, zip code, apt. number, etc or your order could be delayed or cancelled.

 

Changes

Project Reef shall have the right to make design changes in its parts, equipment, processes, or methods of manufacture as it sees fit to do so. 

ORDER MODIFICATIONS AND CANCELLATIONS 

Once an order has been submitted, it can not be modified or cancelled. Multiple individual orders can not be combined or altered. Orders will not be refunded to the customer for packages that are not accepted by the recipient upon delivery. Please contact Admin@ProjectReef.com if you have any questions or concerns.